Solimar Hotels S.A. Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://Solimarhotels.gr (the “Website”). We refer to the company as “Solimar Hotels” or “SolimarHotels.gr”

PERSONAL INFORMATION WE COLLECT

We automatically collect specific information about the device you are using including but not limited to, information about your web browser, IP Address, time zone and some of the installed cookies on your device, every time that you visit our website.  Additionally, while you are browsing our website content or services that you view, what referral sites or search terms referred you to the Website and statistical information on how you interact on the Website. We refer to this information that is automatically collected as “Device Information” . The following technologies are being used to collect the Device Information:

Data files (“Cookies”) that are placed on Your computer or device and often contain an anonymous identifier that is unique to your visit. More information regarding cookies and how to disable them can be found here:https://www.allaboutcookies.org.

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

We also collect certain information from your Device when you utilize or try to utilize a form through our website. We collect information including but not limited to, your name, website URL, email address and phone number. We refer to that information collected as “Form Information”

Any references in this privacy policy as “Personal Information” are about your “Device Information” and “Form Information”

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Form Information collected, generally to contact the willingly reached out through the Website, people (Additionally, we use this Form Information to:

• • Communicate (Come in contact) with you;

Screen our communication or orders for potential fraud or risk; and

• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• When in line with the preferences you have shared with us, provide your information with 3rd parties.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

• We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site – more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We respond to court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
• We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Company’s (Solimar) terms of use, or as otherwise required by law.
• Business Transfers: As we continue to develop our business, we might sell or buy services, stores, or assets. In such transactions, visitor information is usually one of the transferred business assets. Also, in the unlikely event that Solimar is acquired, or substantially all of its assets are acquired, customer information will, of course, be one of the transferred assets.
• Credit card information will never be disclosed by Solimar and follow the conditions of use established by Visa, Mastercard, Discover, Amex, and PayPal.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

• FACEBOOK – https://www.facebook.com/settings/?tab=ads
• GOOGLE – https://www.google.com/settings/ads/anonymous
• BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information that is provided below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Website), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including, but not limited to the United States.

DATA RETENTION

When you fill out a web form through the Site, we may maintain your Form Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by mail using the details provided below:

• Solimar Hotels S.A.
• Att: Legal Department
• Machis kritis 10, 71303 Heraklion, 
• Handax Building, Heraklion
• Crete, Greece