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Privacy Policy

Solimar Hotels S.A. Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the ). We refer to the company as or


We automatically collect specific information about the device you are using including but not limited to, information about your web browser, IP Address, time zone and some of the installed cookies on your device, every time that you visit our website.  Additionally, while you are browsing our website content or services that you view, what referral sites or search terms referred you to the Website and statistical information on how you interact on the Website. We refer to this information that is automatically collected as . The following technologies are being used to collect the Device Information:

Data files () that are placed on Your computer or device and often contain an anonymous identifier that is unique to your visit. More information regarding cookies and how to disable them can be found here:

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

We also collect certain information from your Device when you utilize or try to utilize a form through our website. We collect information including but not limited to, your name, website URL, email address and phone number. We refer to that information collected as

Any references in this privacy policy as are about your and “Form Information”


We use the Form Information collected, generally to contact the willingly reached out through the Website, people (Additionally, we use this Form Information to:

Screen our communication or orders for potential fraud or risk; and

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).



As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:


Please note that we and use practices when we see a Do Not Track signal from your browser.


If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information that is provided below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Website), or otherwise to pursue our legitimate business interests listed above. 


When you fill out a web form through the Site, we may maintain your Form Information for our records unless and until you ask us to delete this information.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the details provided below:

Solimar Hotels S.A.
Att: Legal Department
Machis kritis 10, 71303 Heraklion,
Handax Building,
Heraklion Crete, Greece.